A Complete Technology Solution
For Service Businesses
Manage appointments, look after your customers and lift the service experience on a smart platform built for service businesses.
Why service businesses choose us
Booking and appointment management
Online booking, time-slot management, automatic reminders and optimised schedules for your service staff.
Customers who keep coming back
Track service history, run loyalty programmes, prompt repeat visits and look after VIP customers automatically.
A consistent service experience
Standardised steps for each service type, with a review after every visit so quality stays even across the team.
The numbers that set OneXEOS Services apart
Service locations rolled out and running successfully
Lift in customers who book again
Appointments delivered on schedule
Start Your Digital Shift With Just 4 Core Capabilities
Booking & appointments
Book online 24/7, manage time slots, send SMS and Zalo reminders and prevent double-booking automatically.
Service staff management
Flexible rosters, assignment by skill, KPI tracking and quality review.
CRM & customer loyalty
Track service history, award loyalty points, send personalised offers and prompt rebooking.
Payments & invoicing
Take payment any way, issue e-invoices, manage service packages and follow revenue.
Connected To The Services Ecosystem
Seamless integration with Zalo, Google Calendar and payment gateways.
Success stories
Success stories from our service partners
“Online booking cut appointment calls by 80%. Customers can book services themselves any time, which is very convenient.”
“The CRM helps us recognize VIP customers and personalize service. Our return customer rate rose 50% in just 4 months.”
“After 6 months, revenue grew 35% thanks to the loyalty system and automated refer-a-friend program.”
“Staff scheduling lets us use 95% of our service capacity. No more idle staff while customers wait.”
Services solution pricing
Pick the plan that fits your locations. Upgrade whenever you grow.
Essentials, for a single location
Essentials
- Online booking
- Core customer CRM
- Revenue reporting
- 24/7 support
- One location
- Automatic reminders
Advanced, for chains of 2-5 locations
Advanced
- Advanced CRM + loyalty
- Staff management
- Service packages & vouchers
- 2-5 locations
- Multi-channel payments
- Real-time dashboard
Enterprise, for chains of 5+ locations
Enterprise
- Every feature included
- Zalo & Google integration
- 24/7 support
- 5+ locations
- Marketing automation
- Operations control centre
Custom, for businesses with specific requirements
Custom
- Service workflows tailored to your operating model
- Deep integration with Zalo, Google and payment gateways
- Full rollout and training for your team
- Choose the deployment model that fits your scale
- Priority technical support, 24/7
Stand up a smart service operation in five minutes
Sign up today and try the intelligent service management platform on your own business.
What our customers say about us
A customer books over Zalo at midnight and it lands straight in the system, ready in the morning. Reception no longer takes calls out of hours.
We used to double-book two customers with the same technician. The system blocks it at booking time now, so we're not apologising for it any more.
Customers who haven't been in a while get reminded automatically with an offer of their own. Return visits are clearly up and nobody messages them by hand.
A customer books over Zalo at midnight and it lands straight in the system, ready in the morning. Reception no longer takes calls out of hours.
We used to double-book two customers with the same technician. The system blocks it at booking time now, so we're not apologising for it any more.
Customers who haven't been in a while get reminded automatically with an offer of their own. Return visits are clearly up and nobody messages them by hand.
Each customer's service history is right there on screen, so a new starter knows what was done last time without having to ask.
Multi-session packages are drawn down automatically at each visit, so there's no paper log to reconcile at month end.
Three locations on one system — I see revenue and utilisation for each on my phone instead of ringing every manager.
Each customer's service history is right there on screen, so a new starter knows what was done last time without having to ask.
Multi-session packages are drawn down automatically at each visit, so there's no paper log to reconcile at month end.
Three locations on one system — I see revenue and utilisation for each on my phone instead of ringing every manager.
Frequently Asked Questions
Does this suit a single-location service business?
Yes. Essentials covers one location with online booking, core customer CRM, automatic reminders and revenue reporting. When you open more sites you upgrade in place, with no data migration.
How do customers book?
Through a 24/7 online booking page, over Zalo, or entered by staff at the counter. Every channel writes to the same calendar, so a slot that is taken never shows up for the next person.
Does it prevent staff double-booking?
Yes. Slots are held against both the time and the assigned staff member, so two customers cannot book the same technician in the same window. Customers are assigned by skill and actual roster.
How are reminders sent?
By SMS or Zalo ahead of the appointment, at the lead time you configure, plus rebooking prompts for customers who haven't been back in a while.
How long does a rollout take?
A single location is typically live within a week, including setting up the service menu, staff rosters and training reception. Chains are rolled out site by site.
Bring every appointment, customer and team member onto a single platform
Start free today, or let the OneXEOS team map a rollout that fits your scale.